Terms & Conditions

General Conditions of Training

1. Field of Application – These general conditions apply to all courses given by VAST Integrated Solutions Ltd (IT Training Company) in its own premises or on an external site, subject to certain categories of courses subject to specific provisions (see below under “Special conditions”).
These general terms and conditions also apply to the Special Conditions, unless the latter expressly derogate therefrom.
The parties to the course contract are the natural or legal person who signs the order or registration (hereinafter: the Client), on the one hand, and the IT TRAINING COMPANY on the other hand (hereinafter refers as : VAST).
The offer of training and services by VAST Integrated Solutions Ltd to a customer is subject to these terms and conditions regardless of any other terms and conditions contained in any purchase order, document or other communication from the Customer.
This Agreement may be amended only in writing and signed by authorized representatives of VAST Integrated Solutions Ltd and the Customer. The person who actually follows a course is a “Participant”.
If the Client is not the Participant, it is first to ensure that the second complies with the terms and conditions of the training provided by VAST Integrated Solutions Ltd.

2. Course Offers – The VAST Integrated Solutions Ltd (IT Training Academy Ltd.) www.vastng.com website is the official support for standard offers including catalog courses and certifications, job-training courses (day or evening), distance learning courses in Virtual classroom and e-learning courses.
All offers (online or printed) provided by VAST Integrated Solutions Ltd are indicative and may be changed at any time without notice, without warranty and subject to errors or omissions.

3. Order and Registration – Any order or registration is subject to VAST’s acceptance. Any contract between the Customer and VAST Integrated Solutions Ltd is concluded following the written acceptance of VAST Integrated Solutions Ltd or the execution of the Customer’s order and will be governed by this Agreement. Only documents signed between VAST Integrated Solutions Ltd and the Client form part of the contract.
By registering, the Customer acknowledges having taken knowledge of the required level, general conditions and, if applicable, special conditions for the chosen course.
a. Registrations must be made by post, email or via the VAST.net website.
b. A Confirmation Email is sent to the Customer.
c. A personal invitation is sent to the Participant (s).
d. An invoice is sent to the debtor with the mention of the payment period.
Registrations become effective when VAST Integrated Solutions Ltd receives payment within the time specified on the invoice, regardless of whether it is a one-time payment or installment payment. The late payment of a single payment or the first installment of an installment payment will lead to the automatic cancellation of the registration.

4. Course Prices – We have two course fees – Individual and sponsored Corporate Training.
For the price of each individual course it is indicated in the related description published on our website. But the ones for Corporate Training will be decided by VAST Integrated Solutions Ltd. The prize includes the transfer of skills, the course material and / or the bibliography described in each course description, the note-taking equipment, the use of the computer systems, the WLAN and the snacks (coffee, water, biscuits …) and meals. Travel, accommodation and other expenses are the responsibility of the corporate client.
Payment by credit card (CHF) is possible online. Cash payment (CHF) is possible through the VAST Integrated Solutions Ltd Office. The Customer undertakes to pay the full price of the services, regardless of the method of payment chosen (single or phased), even if it interrupts his training, respectively that of his Participant.
5. Value Added Tax (VAT) – In principle, all prices are exclusive of value added tax. The legal value added tax is charged extra for all services and training. Services provided abroad are subject to the applicable provisions of the country. Prices quoted may be changed at any time and without special notice. In order to avoid any misinterpretation of the VAT application provisions, all the services invoiced by VAST Integrated Solutions Ltd will be increased by VAT, with the Customers’ agreement except for training services to customers who cannot recover VAT.

6. Cancellation – Report – If a Client, or a Participant, cancels or postpones his registration in writing, no later than 21 calendar days before the start of the course, he is released from payment of the balance of the training price.
If a cancellation occurs after this time, the following costs will be charged:
1. Less than 21 calendar days before the start of the course: 25% of the price of the course;
2. Less than 14 calendar days before the start of the course: 50% of the price of the training;
3. Less than 7 working days before the start of the course: 100% of the price of the course;
4. Absence of the course: 100% of the price of the training.
Any absence (illness, military service, professional imperative or other) or termination of the course without reasoned justification, does not entitle to any reduction or refund of the price of the course. Cases of force majeure, duly substantiated in writing and certified by documentary evidence, remain reserved. In the presence of just cause (long illness / accident), VAST Integrated Solutions Ltd may, at its discretion, offer to continue the training by taking another course. The cancellation and postponement of the registration require the written form and receive legal validity only in case of written confirmation by VAST. A Client may propose another substitute Participant to attend the scheduled course, provided that it is for the entire course at no extra charge. For courses that are the subject of a prior assessment, this replacement is subordinated to the positive result of this evaluation of the new Participant. VAST Integrated Solutions Ltd reserves the right to cancel training in case of force majeure. In this case, VAST Integrated Solutions Ltd will replace the canceled session without any fees.

7. Course Location – The classes take place in our premises:
In Port Harcourt, VAST Training Complex, # 1 Ohaeto Street, D Line, Port Harcourt or other of our satellite training centers
Only the invitation received by the participant definitely confirms the place of the training. Trainings can be organized on the premises of the Clients, insofar as the minimum equipment required is available. The customer agrees to provide the complete equipment and facilities necessary for the training. In all cases, VAST Integrated Solutions Ltd reserves the right not to deliver a service to the Customer if the appropriate pedagogical and technical conditions are not met. The complete or partial installation and / or configuration of the computers may be assumed by VAST Integrated Solutions Ltd and constitute a separate service provision which must be the subject of a specific agreement.

8. Trainers – VAST Integrated Solutions Ltd is committed to providing a trainer with the necessary skills throughout the course. VAST Integrated Solutions Ltd reserves the right to make temporary changes or replacements, when necessary, which does not entitle the Customer or the Participant to dispute its commitment to attend and pay for the course. VAST Integrated Solutions Ltd can assign a third party who is not her employee to be a trainer.

9. Course materials –The course support documents (printed or digital), where they exist, are billed separately. For most courses, these documents are included in the price of the course; the specific conditions of the course expressly state this. Course materials provided to Participants are for personal use only and remain the intellectual property of VAST, or the publisher, respectively. Any breach of intellectual property is the responsibility of the Client / Participant.

10. Evaluation Form – As part of its ongoing quest for quality improvement and the ISO 9001 standard, VAST Integrated Solutions Ltd asks each Participant to complete an evaluation form for the course and the trainer. Any claim of a participant on the quality of the course that is not described in this form could not be the subject of a claim post training.

11. Certificate – An end-of-course certificate is issued on request to any Participant whose attendance is sufficient.

12. Certifications –Certifications of completions are issued by VAST Integrated Solutions Ltd after the successful completion of each training course.

13. Schedule
The VAST Integrated Solutions Ltd Office is open: Monday to Friday from 8:00am to 6:00pm (Including holidays in Nigeria), Saturdays 9am – 5pm
Unless otherwise indicated, individual courses last 2 hours per schedule: within Morning, Afternoon and Evening periods. Corporate courses lasts a minimum of 6 Hours from 9am – 2pm
Unless otherwise indicated, online courses last for 2 hours while the timing will agreed between the company’s trainer and the clients.

14. Attendance, absences – The Participant undertakes to assiduously attend all classes, to participate actively and to be punctual. He is obliged to inform VAST Integrated Solutions Ltd immediately or directly the trainer in case of major impediment. When the Client is not a Course Participant himself, he obtains from his / her Participant / s the commitments described in the paragraph above. Insufficient attendance may deprive the Participant of the final certification.

15. Commitment to success – Course participants who fulfill the prerequisites and who have not achieved the objectives set and published have the opportunity to register for free at the same course of one of the following guaranteed sessions, as long as it is not complete.

16. Rules of procedure –If the Client is not the Participant, he / she must ensure that the Participant complies with the points listed in the rules of procedure. VAST Integrated Solutions Ltd reserves the right to exclude Participants in case of violation of the rules listed in this regulation. In this case, the entire price of the training remains due by the Participant.

17. Virus prevention and liability – VAST Integrated Solutions Ltd makes every effort to keep its computers free of viruses but cannot give any absolute guarantee on this subject. Should Participants copy and remove files from these computers, VAST Integrated Solutions Ltd assumes no liability for any direct or indirect damage caused by viruses. Participants are strictly forbidden to bring data carriers that could introduce a virus into VAST Integrated Solutions Ltd computers. The Customer is jointly responsible for any damage related to the introduction of a virus by his Participant.

18. Modification and validity of conditions –The specific conditions of a contract or registration take precedence over the general conditions and the special conditions; these prevail over the general conditions. In case of doubt or contradiction, it is the contract or registration that is authentic. VAST Integrated Solutions Ltd reserves the right to modify at any time and without notice the present general conditions and the special conditions which are available on its VAST.net site as well as the price and the contents of the proposed training. Current registrations and signed contracts remain unchanged.

19. Competition – The client and VAST Integrated Solutions Ltd undertake not to hire staff working for the other party. In particular, the client undertakes not to poach the lecturers and trainers, the course managers during initial and continuing training courses organized by him.

20. Insurance – VAST Integrated Solutions Ltd is insured in civil liability as a private school for bodily injury and property damage caused to third parties. From this point of view, the Participants are not third parties, and they must be individually insured against accidents.

21. Responsibility –The Client and the Participant are jointly and severally liable for any damage caused by the Participant. VAST Integrated Solutions Ltd cannot be held responsible for information or opinions expressed during a training course or course material. The opinions expressed are those of the various trainers and authors and not necessarily those of VAST.

22. Jurisdiction and applicable law –All legal relationships with VAST Integrated Solutions Ltd are subject exclusively to Nigerian law. Jurisdiction is in Nigeria

SPECIAL CONDITIONS
23. In classroom courses –All courses communicated on our website take place as far as possible. If the number of participants is too low, VAST Integrated Solutions Ltd warns you well enough in advance. In this case, the course may exceptionally take place, subject to an increase in the financial contribution or a reduction in the duration of the course, when this is reasonable, and subject to the agreement of the participants. VAST Integrated Solutions Ltd reserves the right to cancel the course up to 5 business days before it is held and will propose a suitable alternative (postponement of registration for example). If VAST Integrated Solutions Ltd is forced to permanently cancel a course without being able to re-schedule it, the registration fees already paid will be refunded in full.

24. Tailor made course – Courses organized for “tailor-made” companies are the subject of specific offers whose detailed conditions prevail over the general conditions.